Privacy Policy

1. Introduction

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Palmcraft Cabinets LLC (“Company”, “we”, “our”, or “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, engage with our services, or communicate with us.
By using our website, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of personal information:

• A. Information Provided by YouName
• Email address
• Phone number
• Company information
• Payment and billing information (processed via third-party providers)
• Any info submitted through forms, emails, chats, or scheduling tools

B. Automatic Data Collection

When you visit our website, we may automatically collect:

• IP address
• Browser information
• Device identifier
• Pages viewed and time spent
• Referral source
• Cookies and tracking technologies (such as pixels and tags)

C. Tracking & Advertising Data

We may use:

• Google Analytics
• Meta/Facebook Pixel
• TikTok Pixel
• LinkedIn Insight Tag
• Other marketing tracking tools

3. How We Use Your Information

We may use collected data for the following purposes:

• Providing and improving our services
• Responding to inquiries and customer support
• Processing payments and transactions
• Advertising and retargeting
• Analytics and website optimization
• Legal compliance and fraud prevention
• Sending newsletters and marketing communications (with opt-out options)

4. Legal Basis for Processing (GDPR Notice)

For visitors from the European Economic Area (EEA), we rely on:

• Consent
• Contract performance
• Legitimate interest
• Legal obligation

5. Sharing of Information

We do not sell personal information. We may share data with:

• Service providers (hosting, analytics, payment processors)
• Advertising platforms (Meta, Google, TikTok, LinkedIn, etc.)
• Email marketing platforms (e.g., Mailchimp, Klaviyo, GHL, etc.)
• Legal authorities when required by law

All third-party vendors are required to comply with applicable privacy laws.

6. Cookies and Tracking Technologies

We use cookies and pixels for:

• Site functionality
• Analytics
• Personalization
• Advertising and retargeting

Users may disable cookies via browser settings, although some features may not function properly.

7. Email & SMS Compliance

We comply with:

• CAN-SPAM Act (U.S.)
• TCPA (U.S.)
• CASL (Canada), where applicable

Users may opt-out at any time using unsubscribe links or replying “STOP” for SMS (if applicable).

8. Data Retention

We retain personal information only as long as reasonably necessary for:

• Business operations
• Legal obligations
• Tax requirements
• Fraud prevention

9. Your Privacy Rights

Depending on your jurisdiction, you may have rights including:

• Access to your data
• Correction and update
• Data portability
• Restriction or objection to processing
• Deletion (“Right to be Forgotten”)
• Opt-out of marketing communications

California Residents (CCPA/CPRA Rights):

Residents of California have the right to:

• Request data disclosure
• Request deletion
• Opt-out of data sharing for advertising

To exercise rights, contact: contact@palmcraft.co

10. Children’s Privacy 

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children.

11. International Data Transfers 

If you are outside the United States, your information may be transferred to the U.S. for processing in accordance with this Policy.

12. Data Security 

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission over the internet is 100% secure.

13. Changes to This Policy 

We may update this Privacy Policy from time to time. Changes will be posted with an updated Effective Date.

14. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

14. Contact Information

If you have questions, requests, or complaints regarding this Privacy Policy, contact us:

Palmcraft Cabinets LLC
contact@palmcraft.co
(813) 670-9080
343 Douglas Rd E #7, Oldsmar, FL 34677